By Divyanshi Sharma: While booking a cab, the top-tier requirement for many customers is that the driver doesn't cancel on them. But how would you feel if your cab driver didn't just not cancel on you, but also offered free snacks, water, Wi-Fi, perfume, etc to make your trip more comfortable? Sounds like a dream, doesn't it? Well, it isn't. As a Delhi-based Uber driver is making headlines for offering more than just a safe trip to the destination.
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Delhi-based Uber driver offers free snacks and Wi-Fi
A Twitter user shared his experience on the micro-blogging platform and wrote that his cab driver, named Abdul Qadeer, left him impressed. He shared a picture of the Uber driver along with his cab, in which various snacks, food, were seen. Two instructions boards are also displayed for the passengers. While one board reveals the Wi-Fi password and says all services are free, the other board says that the cab 'respects people of every religion'.
"We can identify any religion on the basis of clothes. Humble appeal: We should be polite to each other. We need to be inspired by what works well for society," the board reads.
The user shared the cab driver's picture with the caption, "Using Uber today @ an interesting driver Abdul Qadeer, 48. He has a first aid kit and many other essentials for riders for free, as well as a donation box for poor children, says hardly cancelled any ride in 7 years. Impressed with him."
When Uber CEO turned driver
Meanwhile, in September last year, Uber CEO Dara Khosrowshahi disguised himself as an Uber driver to get a first-hand experience of the challenges faced by them. A Wall Street Journal report revealed that Khosrowshahi used the name Dave K to drive people around. This campaign was code-named Project Boomerang. The car being used by him was a grey Tesla Model Y that was a secondhand purchase. The CEO drove riders across San Francisco and shared his experience with the publication.
He revealed that one evening, when he was driving a customer to the airport, he got 'frantic phone calls from the chief legal officer' who was trying to tell him about a hacker who had breached Uber's network. Another trip took him across the Bay Bridge and he got stuck up in traffic on his way back.
Khosrowshahi also said that one challenge faced by Uber drivers that came to light was the inability to see drop-off locations as well as the estimated pay for the ride before the drivers accepted a trip. This made it hard for them to decide if the ride was worth investing their time. Another issue that Khosrowshahi faced was that when he rejected a trip, he was 'punished' by the app as it took away his ability to see destinations ahead of time.
The Uber CEO also shared his experience of dealing with rude and tip-baiting customers. Tip-baiting refers to the act of promising a certain tip but paying up lesser amount after the trip got completed.
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Uber driver gives free snacks and Wi-Fi to passengers, says he hardly cancelled any ride in 7 years - India Today
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